Support Alert

The Macau 3G Network Services

Mobile Device
Jun 04, 2025

Important notice for Samsung users: Following the Macau SAR government’s announcement on the suspension of 3G network services from 5 June 2025, voice calls will no longer be supported on the devices that only support 3G voice calling. Please refer to the table below for information on 4G / 5G supported models. 

Service plans upgrade and/or software updates might be required for VoLTE voice services, please refer to your mobile telecommunications operators, or contact our 24/7 online Live Chat agent for more details.

 

ProductModel NameVersionOSOne UIVoLTE Emergency Call
S25 SeriesSM-S9310Hong Kong/MacauAndroid 157✓
SM-S9360Hong Kong/MacauAndroid 157✓
SM-S9380Hong Kong/MacauAndroid 157✓
S25 EdgeSM-S9370Hong Kong/MacauAndroid 157✓
S24 SeriesSM-S9210Hong Kong/MacauAndroid 157✓
SM-S9260Hong Kong/MacauAndroid 157✓
SM-S9280Hong Kong/MacauAndroid 157✓
Z Flip6SM-F7410Hong Kong/MacauAndroid 157✓
Z Fold6SM-F9560Hong Kong/MacauAndroid 157✓
S23 FESM-S7110Hong Kong/MacauAndroid 157✓
S22 SeriesSM-S9010Hong Kong/MacauAndroid 157✓
SM-S9060Hong Kong/MacauAndroid 157✓
SM-S9080Hong Kong/MacauAndroid 157✓
Z Flip5SM-F7310Hong Kong/MacauAndroid 157✓
S23 SeriesSM-S9180Hong Kong/MacauAndroid 157✓
SM-S9160Hong Kong/MacauAndroid 157✓
SM-S9110Hong Kong/MacauAndroid 157✓
Z Fold4SM-F9360Hong Kong/MacauAndroid 157✓
Z Flip4SM-F7210Hong Kong/MacauAndroid 157✓
Z Fold3SM-F9260Hong Kong/MacauAndroid 157✓
S21 FESM-G9900Hong Kong/MacauAndroid 157✓
A56SM-A5660Hong Kong/MacauAndroid 157✓
S24 FESM-S7210Hong Kong/MacauAndroid 157✓
S21 SeriesSM-G9910Hong Kong/MacauAndroid 157✓
SM-G9960Hong Kong/MacauAndroid 157✓
SM-G9980Hong Kong/MacauAndroid 157✓
A25SM-A2560Hong Kong/MacauAndroid 157✓
A35SM-A3560Hong Kong/MacauAndroid 157✓
XCover6 ProSM-G736BHong Kong/MacauAndroid 157✓
A15SM-A1560Hong Kong/MacauAndroid 157✓
Z Fold5SM-F9460Hong Kong/MacauAndroid 157✓
Z Flip3SM-F7110Hong Kong/MacauAndroid 157✓
A55SM-A5560Hong Kong/MacauAndroid 157✓
A54SM-A5460Hong Kong/MacauAndroid 157✓
A53SM-A5360Hong Kong/MacauAndroid 157✓
A36SM-A3660Hong Kong/MacauAndroid 157✓
M34SM-M346B2Hong Kong/MacauAndroid 157✓
A33SM-A3360Hong Kong/MacauAndroid 157✓
A14SM-A146PHong Kong/MacauAndroid 157✓
M33SM-M336BHong Kong/MacauAndroid 157✓
A34SM-A3460Hong Kong/MacauAndroid 157✓
A16SM-A1660Hong Kong/MacauAndroid 157✓
A13SM-A136BHong Kong/MacauAndroid 146.1O
A23SM-A2360Hong Kong/MacauAndroid 146.1O
A52SM-A5260Hong Kong/MacauAndroid 146.1O
 Xcover5 SM-G525FHong Kong/MacauAndroid 146.1∆
A71SM-A715FHong Kong/MacauAndroid 135.1O
A51SM-A515FHong Kong/MacauAndroid 135.1O
A32SM-A326BRHong Kong/MacauAndroid 135.1O
A22SM-A226BHong Kong/MacauAndroid 135.1O
A12SM-A127FHong Kong/MacauAndroid 135.1O
Note20 SeriesSM-N9810Hong Kong/MacauAndroid 135.1∆
SM-N9860Hong Kong/MacauAndroid 135.1∆
S20 SeriesSM-G9810Hong Kong/MacauAndroid 135.1∆
SM-G9860Hong Kong/MacauAndroid 135.1∆
SM-G9880Hong Kong/MacauAndroid 135.1∆
S20 FESM-G7810Hong Kong/MacauAndroid 135.1∆
Note10 LiteSM-N770FHong Kong/MacauAndroid 135.1∆
Z FlipSM-F7070Hong Kong/MacauAndroid 135.1.1∆
SM-F700FHong Kong/MacauAndroid 135.1.1∆
Z Fold2SM-F9160Hong Kong/MacauAndroid 135.1.1∆
S10 SeriesSM-G9730Hong Kong/MacauAndroid 124.1∆
SM-G9750Hong Kong/MacauAndroid 124.1∆
SM-G9700Hong Kong/MacauAndroid 124.1∆
Note 10 SeriesSM-N9700Hong Kong/MacauAndroid 124.1∆
SM-N9750Hong Kong/MacauAndroid 124.1∆
A42 5GSM-A4260Hong Kong/MacauAndroid 124.1∆
A31SM-A315GHong Kong/MacauAndroid 124.1∆
FoldSM-F9000Hong Kong/MacauAndroid 124.1.1∆
A21sSM-A217FHong Kong/MacauAndroid 124.1∆
A20sSM-A2070Hong Kong/MacauAndroid 113.1∆
A90SM-A8050Hong Kong/MacauAndroid 113.1∆
A40sSM-A3050Hong Kong/MacauAndroid 113.1∆
A70SM-A7050Hong Kong/MacauAndroid 113.1∆
A50sSM-A5070Hong Kong/MacauAndroid 113.1∆
A60SM-A6060Hong Kong/MacauAndroid 113.1∆
A20SM-A205GHong Kong/MacauAndroid 113.1∆
S9SM-G9600Hong Kong/MacauAndroid 102∆
S9+SM-G9650Hong Kong/MacauAndroid 102∆
Note9SM-N9600Hong Kong/MacauAndroid 102∆
A7 (2018)SM-A750GHong Kong/MacauAndroid 102∆
A6 PlusSM-A6050Hong Kong/MacauAndroid 102∆
A9SM-A9200Hong Kong/MacauAndroid 102∆
A8 StarSM-G8850Hong Kong/MacauAndroid 102∆
J6SM-J600GHong Kong/MacauAndroid 102∆
A8sSM-G8870Hong Kong/MacauAndroid 102∆

 

✓ = Your device will automatically be updated to support Emergency Call via VoLTE.

O = Your device may require a manual update to support Emergency Call via VoLTE. You may contact Samsung for detail.

∆ = Depends on the network service provider, your device may not support Emergency Call via VoLTE. You may contact Samsung for detail.

 

Above status is based on models running on latest software.

Tablets with 3G/4G/5G network connectivity may be impacted. You may contact Samsung for detail.

Older models out of the above list do not support Emergency Call via VoLTE.


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