Filtro purificador de agua HAF-QIN/EXP

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HAF-QIN/EXP

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Características

Agua filtrada fresca a tu alcance

Disfruta de agua fresca filtrada directamente desde el dispensador de tu refrigeradora Samsung.

* Los modelos de refrigeradoras compatibles con este filtro son: RF28R7351SG/PE, RF28R6301SG/PE.

* Los modelos de refrigeradoras compatibles con este filtro son: RF28R7351SG/PE, RF28R6301SG/PE.

Ahorra dinero y cuida del medio ambiente

Con agua fresca y filtrada, no solo ahorras dinero al no tener que comprar agua envasada; además contribuyes con el medioambiente al reducir el número de envases de plástico.

Certificado de desempeño

Los filtros de agua Samsung son probados y certificados por NSF International, una organización no gubernamental sin fines de lucro dedicada a la salud pública, la seguridad y la protección del medio ambiente. Su certificación es ampliamente reconocida en todo el mundo como garantía de seguridad.

Reducción de contaminantes

Los filtros de agua Samsung utilizan un bloqueo de carbón de alto grado, que elimina más del 99% de numerosos contaminantes potencialmente dañinos que pueden presentarse en el agua.

Indicador de luz

Cuando llegue el momento de reemplazar el filtro de agua, dentro del panel digital, la luz del indicador se pondrá roja. También puede colocar una etiqueta adhesiva mensual (incluida dentro de cada paquete) en el cartucho del filtro como recordatorio.

Pieza original de Samsung

Los filtros de agua originales de Samsung tienen la calidad, compatibilidad y un rendimiento garantizado para tu refrigeradora. Ten cuidado con otras marcas o imitaciones con precios más baratos.

Especificaciones

  • Capacidad

    300 gal

  • Dimensiones netas (Ancho x Alto x Profundidad)(mm)

    6.0 X 6.0 X 21 mm

  • Net Weight (kg)

    0.345 kg

  • NSF 42 NSF 53

  • Instalación

    90° Rotate and Lock

  • DA97-08006C

  • DA97-17376B

  • Korea

Reseñas

Filtro purificador de agua HAF-QIN/EXP

3.5

Recomendado por 70% de los clientes.

Escribir una reseña
5.0 54%
4.0 8%
3.0 5%
2.0 7%
1.0 26%
Calidad 2.0
Resumen de reseñas de AI
  • Muchos clientes elogian el sabor del agua como excelente, fresco y notoriamente mejorado.
  • Numerosos usuarios reportan fugas inmediatas, sellos defectuosos y dificultad para encajar el filtro correctamente.
  • Algunos mencionan que los filtros fallan tras pocas semanas o el indicador no se reinicia.
  • Varios clientes experimentan inundaciones en cocinas tras la instalación del filtro.
  • A pesar de la excelente filtración, la falta de confiabilidad genera desconfianza en la marca.
Generado por IA a partir de reseñas de clientes, que pueden incluir reseñas con incentivos.

Reseñas con imágenes y videos

Filtros

El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos los votos importantes, la reseña más reciente, imágenes y otras características que los lectores buscan en sus reseñas.

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Filtros

322 Reseñas

Punkin
5 (9,999)

2024-04-01

Fairborn, Ohio

5 (9,999)
I love this fridge and freezer! I can fit so much in both and it’s so big!
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Publicado originalmente en Samsung US
Genuinely Loyal
2 (9,999)

2024-08-28

Hayward CA

2 (9,999)
I always buy Samsung genuine filters. I know you are fighting thefts but at what expense. Honestly I have to work hard to get the filter out of the packaging. The plastic is so hard and no way to open it so I have to cut open the packaging which creates sharp edges and points. Honestly, this is at best dangerous. I really would not want to injure myself just to get the product. Can you please do something to make this better?
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-08-28

SEA CARE

Greetings! We understand where you're coming from. Please know that your convenience is essential to us. Should you require assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147481982, to help our team pull up your information. Have a great day! ^Chrystel

Amyb25
5 (9,999)

2026-09-28

Clovis

5 (9,999)
[This review was collected as part of a promotion.] I really like this Samsung water filter. It was easy to install, which is a major plus. The water tastes fresh and clean, and since my family uses the water dispenser on our refrigerator every day, having a good filter is important to me. I also like knowing that it helps reduce things like chlorine, lead and mercury. I want to know that the water I am drinking is clean and free from contaminants. I feel better knowing that this filter is made to work with my Samsung refrigerator instead of worrying whether it will fit correctly or work the way it should. Overall, it works really great and I would definitely recommend to others!
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Recomendé este producto.
LaLa
5 (9,999)

2026-08-03

5 (9,999)
[This review was collected as part of a promotion.] Love my new Bespoke appliances! The water filter works great and is very easy to install. Word of warning, when you place your order make sure you get the correct filter by calling. Do not go by the recommendations online. I bought a two pack and they sat for a couple months till I got back from out of town and they were the wrong filter. You only have 15 to 30 days to return so I was out of the window. I am very pleased with this filter and the taste of my water. Having the indicator light in the fridge has been a great help since I can be away for months at a time. Love my new appliance suite!
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Recomendé este producto.
Publicado originalmente en Samsung US
Tiff
1 (9,999)

2026-03-02

Fort Wayne indiana

1 (9,999)
The water filter is so hard to get on. I just replaced mine a month ago left for work on Friday came home after 9hrs to find i has w inches of water in my kitchen, dining room, laundry room, and living room. I have water damage to everything carpet has to be replaced and cabinets and since it was the weekend have to wait till Monday for insurance and hope they will cover it. I am scared to leave to house now. O yea not mention my neighbor also have water damage. This all had to do with the water filter.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-03-02

Samsung

Hi Valued Customer, We value the details you shared about your Samsung refrigerator and the leaking that occurred during the water filter replacement. To help ensure the correct filter is used for your refrigerator model, and to avoid issues like leaking or improper fit, you can use Samsung’s filter lookup tool. You can explore the full guide here: Find the correct water filter for your Samsung refrigerator https://www.samsung.com/us/home-appliances/refrigerators/water-filters/find-your-water-filter/ If your refrigerator experiences leaking after a filter replacement, reviewing the proper installation method can help ensure the filter is fully seated and aligned to prevent drips or water bypass. You can explore the full guide here: How to replace the water filter in a Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10005090/ If the issue persists, please do not hesitate to reach out through the options below: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose Samsung Community: https://us.community.samsung.com/ Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When contacting us, please have this reference number (1152189920) available so we can assist you promptly. We appreciate hearing from you, and Samsung truly values your business.

AGee20
5 (9,999)

2026-09-28

Smyrna

5 (9,999)
[This review was collected as part of a promotion.] We've had our Samsung refrigerator since February and we have been very pleased with the performance of the water filter. It keeps our water tasting great. The ice also has a fresh taste and since this refrigerator stores ice inside the freezer and not in a refrigerator door compartment, the ice stays colder and isn't drippy. I'm very pleased with the value of this Samsung water filter because it has lasted 7 months before asking to be changed. We go through a lot of filtered water and this seems to be longer than other brands we've used.
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Recomendé este producto.
chrisgab
5 (9,999)

2026-09-28

Smyrna

5 (9,999)
[This review was collected as part of a promotion.] We've had our Samsung refrigerator since February and we have been very pleased with the performance of the water filter. It keeps our water tasting great. The ice also has a fresh taste and since this refrigerator stores ice inside the freezer and not in a refrigerator door compartment, the ice stays colder and isn't drippy. I'm very pleased with the value of this Samsung water filter because it has lasted 7 months before asking to be changed. We go through a lot of filtered water and this seems to be longer than other brands we've used.
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Recomendé este producto.
Siddhai1
5 (9,999)

2026-09-24

Arcadia

5 (9,999)
[This review was collected as part of a promotion.] I am really happy with the Samsung HAF-QIN water filter. I was a little worried that installing it would be complicated, but it took me less than couple minutes to put it in. It clicked right into place without leaking. I could honestly taste the difference in the water- almost immediately. The water tastes much fresher and cleaner than a generic filter. Even the ice tastes better now- which was a nice surprise. I would definitely will be purchasing the genuine Samsung filter when it is time for a replacement. I believe it cost effective if you go with the automatic replacement plan..
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Recomendé este producto.
David
1 (9,999)

2022-10-24

NC

1 (9,999)
I inserted my genuine Samsung water filter. Went out to run some errands. Came home an hour later and there's water dripping out of the ceiling in my basement. The genuine Samsung water filter didn't seal. I have replaced water filters my entire life, I know how to do it properly. Worst product ever.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-10-25

SEA Care

Hi David, Thank you for sharing your experience in a review. We are here to help. I highly suggest checking this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter It indicates an article about leaks in a Samsung refrigerator. If you have inquiries and need further assistance in the future, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Once you contact us, you can provide this reference number 1145074398. ^Rainly

Leah
5 (9,999)

2023-02-11

Santa Barbara County CA (the central coast)

5 (9,999)
So happy with my icebox side by side it’s so nice Shelves are awesome Easy to clean inside and out No fingerprints The ice and water taste so good I am so happy with RS27T5200/ S/N:OB2G4BBTAO6626N 10/2022
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Recomendé este producto.
Publicado originalmente en Samsung US
AJBlock
5 (9,999)

2026-09-28

Bryn mawr

5 (9,999)
[This review was collected as part of a promotion.] We recently needed to replace the water filter in our Samsung refrigerator. Since it is new we decided to go with the Samsung replacement filter. My Hubby said that it was very easy to install the new filter. He just unscrewed the old one and pulled it out. The next step was to then slide in the new one and twist it to lock it in. Easy peazy. It only took a minute to do and then all we had to do was flush the water pitcher several times to ensure the water was filtered free of any charcoal particles. When you do this several times you may have to wait for the final pitcher to get cold since you are pulling a large amount of water through the system in a short time and it hasn’t had a chance yet to get chilled. This is a quick fix for tastier water and ice cubes. It is well worth the price for months of clean filtered water.
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Recomendé este producto.
mookiejt
5 (9,999)

2026-09-24

Miami

5 (9,999)
[This review was collected as part of a promotion.] I have had multiple experiences with the Samsung water filer because we have owned Samsung refrigerators for several years. It is very convenient to both remove and replace the filters - just twist and pull and to replace, push and turn. Using Samsung filters allows for perfect fit into the filter compartment. Since water is integral to the refrigerator in terms of fresh water dispensed (including filling water pitcher inside the refrigerator) and for making ice, it is important to get a quality filter. Samsung's filter does not disappoint on that level. Both water and ice are clear, clean and healthy as a result of the filter used.
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Recomendé este producto.
TamadeReviews
5 (9,999)

2026-09-28

Atlanta

5 (9,999)
[This review was collected as part of a promotion.] The Samsung water filter provides a fresh and clean taste to your water. It is extremely easy to install and takes less than one minute. The taste of the water is clearly better when using a genuine filter. We are only a two-person household, but we are very heavy water drinkers. We have a Samsung refrigerator with the Beverage Center and we drink 4 pitchers on average per day. We have also been refilling our cat's water bowl with this filtered water and noticed he loves it! The filter lasts for 6 months and the water tastes the same from the first day I installed it till when I get the reminder to change it. One thing I love about this product is the fact that there is an authentication system in place where you can verify you are getting a genuine product. There is a QR code that you can scan to confirm on the Samsung app. You’ll have peace of mind when drinking water from your Samsung refrigerator. We are extremely happy with this product!
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Recomendé este producto.
Beaconfamily
5 (9,999)

2026-09-25

Northville

5 (9,999)
[This review was collected as part of a promotion.] Some things in life should just work without being in the foreground, and the Samsung water filter is one of those things. I do not want to taste or smell bad water. This filter does exactly what it is supposed to do: it provides us with good well water that has no artificial filter taste or smell. Since we make our own sparkling water, we heavily use our Samsung Bespoke water source. It saves us a lot of money while providing even better quality than what you can buy in the store. Replacing the filter is very easy due to its accessible position. In addition, the fridge tells you exactly when to replace it based on both time and water volume. Thank you, Samsung!
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Recomendé este producto.
oldk94
2 (9,999)

2020-06-07

2 (9,999)
[This review was collected as part of a promotion.] we bought this filter from samsung after doing some research. there are a lot of 3rd parties provide same model filter, but some of them has fitting and leaking issue, so we decide to buy the original samsung one to avoid problem. but we are wrong!!! this water filer doesn't fit our samsung fridge perfectly even it's same mode.it won't go all the way in after install the new filter. we don't have the leak problem so far, but it just does't give us the original feel. it's a bit disappointment.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2020-09-22

Samsung Cares

Hello! This troubleshooting link will help resolve your water filter concerns https://bit.ly/2FZKC5o ^Ty

kiritriedit
5 (9,999)

2026-09-24

Midlothian

5 (9,999)
[This review was collected as part of a promotion.] We’ve had several different Samsung refrigerators throughout the years, and one of our favorite features has always been having filtered water right from the fridge. The HAF-QIN water filter works perfectly and is something we use every single day. We are big on reusable water bottles, especially with two kids, so everyone is constantly filling up their cups and water bottles throughout the day. Having filtered water right from the refrigerator is super convenient and has saved us a ton of money compared to constantly buying bottled water or refilling water jugs. The filter is also really easy to replace, lasts us a good amount of time, and doesn’t cost a ton to replace throughout the year. I love the convenience of knowing we always have filtered water ready to go without having to think much about it.
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Recomendé este producto.
RJBlack
5 (9,999)

2026-09-23

Bryn mawr

5 (9,999)
[This review was collected as part of a promotion.] My Samsung fridge requires periodic replacement of the water filter that is used by the ice maker and the water dispensers. The filter is centrally located behind a flip up door in the center of the main refrigerator compartment. Installation is very easy. You twist the old filter and pull it out. Then you push in the new one and twist it in place. Takes a few seconds and then the replace filter light resets. Packed in a no frills easy to open box. My only complaint was the lack of instructions on the box. I had done a filter replacement before so I didn’t need them but they would be helpful to new owners.
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Recomendé este producto.
Jenny
5 (9,999)

2026-05-20

Willingboro, New Jersey

5 (9,999)
[This review was collected as part of a promotion.] I like this filter because the water always tastes good and it works fast. The water has a high quality clarity look. It smells like real water. NO chemicals or anything! This filter is the same filter I purchased for another refrigerator I had years ago. I love that this filter is compatible with my recent Samsung refrigerator. This filter lasts a long time. I change the filter once a year and it is very easy to use and install.
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Recomendé este producto.
Publicado originalmente en Samsung US
Rdv123
5 (9,999)

2026-09-28

Orland Park

5 (9,999)
[This review was collected as part of a promotion.] This Samsung HAF-QIN water filter works great in my fridge. It is easy to install with clear instructions and only takes a few minutes. The filter lasts for about 6 months which is great to not have to change the filter as frequently and not be purchasing filter all the time like my last fridge. I think my favorite feature is that my fridge will alert me when my filter needs to be replaced through the SmartThings app. It filters for harsh chemicals like chlorine and mercury among many others. Water tastes clean, fresh and delicious!
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Recomendé este producto.
Minykin
5 (9,999)

2026-09-28

Palm coast

5 (9,999)
[This review was collected as part of a promotion.] I’m very pleased with the Samsung HAF-QIN water filter. It fits our Samsung refrigerator perfectly and was simple to install. The water tastes noticeably fresher, cleaner, and better than before. The water is also nice and cold, which we really enjoy. I especially like that it helps reduce unwanted tastes and odors in the water and ice. It’s reassuring to use a genuine Samsung filter made for our refrigerator. Overall, we are very happy with the quality and performance of this filter and would definitely buy it again.
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Recomendé este producto.
RajRoby
5 (9,999)

2026-09-28

Richmond

5 (9,999)
[This review was collected as part of a promotion.] I highly recommend this filter from Samsung for many reasons. First the guidance to place the filter in the fridge are well defined setting up of this filter is like a Childs play. The water quality it pumps out gives me peace of mind as it is safe and clean I am totally assured that my kid can have water from the dispenser without any concerns Also this filter lasts longer than filters in other brands. This filter lasted me more than nine months while other comparable models need to be replaced within six months. Even though I got this filter at discount to share my honest opinion, I still highly recommend this filter for those who have a compatible fridge .
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Recomendé este producto.
MrEvs
4 (9,999)

2026-09-24

Silver Spring

4 (9,999)
[This review was collected as part of a promotion.] For many years we have always used third party water filters in our Samsung fridge thinking that they were all the same. The Samsung HAF-QIN has proven that my assumptions were wrong. For a start it fits perfectly into the filter slot. No hard twisting or challenges seating the filter were required. It took a while for the water to start flowing, and we made sure that we flushed several gallons through before drinking. I was pleasantly surprised to not see small specks of carbon filter during the flushing process which normally occurs when I have changed the filter in the past. When it came time to taste the water, all of my family members commented that it tasted much better than before. I know we will be using this filter again and again in the future. One slight improvement would be to include a set of stickers that indicate the month or date it needs to be replaced. That way we can replace at the right time and continue to enjoy tasty and clean drinking water.
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Recomendé este producto.
K15HXX
5 (9,999)

2026-09-24

Land O Lakes

5 (9,999)
[This review was collected as part of a promotion.] I received my Samsung HAF-QIN replacement water filter for my new Samsung Refrigerator. It came well packaged and sealed. The installation was straightforward by simply twisting the locking mechanism left and it springs out. The new one slides in the same way and twists back right and it locks in place. We use the water and ice a lot and have clean, filtered water that tastes good with over 40 different contaminants removed after having gone through my softener system. This filter keeps my water system in the refrigerator performing great and keeps me from buying bottled water.
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Recomendé este producto.
Amir3
5 (9,999)

2026-09-28

Lake Forest

5 (9,999)
[This review was collected as part of a promotion.] This was my first time changing the water filter, and it was quick and easy. I just opened the box, removed the cap, opened the fridge, twisted the old filter to remove it, and installed the new one. Just make sure you change it quickly, otherwise some water may spill inside the fridge. I’ve been using the new filter for a while now, and the water definitely tastes better. I would recommend always buying the original Samsung filter to help protect your fridge and filtration system.
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Recomendé este producto.
Smartshopper123
5 (9,999)

2025-12-23

Fort Lauderdale, FL

5 (9,999)
[This review was collected as part of a promotion.] This water filter helps clean out all the sediments and ensures healthy drinking. The performance is great and is compatible with my bespoke refrigerator. It has a large capacity and the filter is good for 6 months.
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Recomendé este producto.
Publicado originalmente en Samsung US
pierho
5 (9,999)

2026-09-25

Hamilton

5 (9,999)
[This review was collected as part of a promotion.] The HAF-QIN Refrigerator Water Filter fit my Samsung fridge perfectly. The filter is really easy to access and replace, and the fridge tells me when it's time for a new filter. The packaging was very eco-friendly - the cardboard box was sturdy enough to hold the filter securely and not get crushed but thin enough that it wasn't wasting material. I had to run water thru the filter, as usual, but once that was done the drinking water was crisp and clear. It's nice that this filter lasts longer than most water filters, filtering up to 500 gallons vs 200-400 on most water filters. I would definitely recommend the Samsung filter to friends and family.
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Recomendé este producto.
Gson
5 (9,999)

2026-03-25

Augusta Ga

5 (9,999)
[This review was collected as part of a promotion.] Great product , easy to install and good quality , highly recommend , fits correctly , seems to last a long time , water tastes and smells clean, factory fit for Samsung .
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Publicado originalmente en Samsung US
EX SAMSUNG FAN
1 (9,999)

2023-02-15

Ponder,TX

1 (9,999)
I had always loved Samsung products so we have purchased several through the years but the standards recently have fallen short over the past few years. The dryer heating element went out in the first year we purchased our Samsung washer and dryer and the design they used on our new Samsung Refrigerator leaves alot to be desired, the ice maker especially!! Our old refrigerator (Amana)lasted us over 25 years and the icemaker made it to 20 years. We had had success in other Samsung products so we opted for the Samsung Refrigerator we have had it less than 3 yrs and have had trouble with the ice maker within the first year ice always building up and preventing ice from being made, very poor design. And then today the water on the door tried to flood my kitchen after I had just filled a cup, the water just kept on flowing freely even with the door opened. Apparently the switch on the inside of the door is faulty!!! SAMSUNG WHERE HAVE YOUR STANDARDS GONE?!!! VERY DISAPPOINTED!! I think we will be switching our appliances out to another company until or if Samsung can ever fix their newly designed defective practices.
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Publicado originalmente en Samsung US
Chito
5 (9,999)

2026-05-20

Phoenix, AZ

5 (9,999)
[This review was collected as part of a promotion.] This product was amazing when installed easy the water comes out really pure it filtrates really great. It lasts long for about 6 months it says per filter.
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Recomendé este producto.
Publicado originalmente en Samsung US
minykina
5 (9,999)

2026-09-24

Palm Coast

5 (9,999)
[This review was collected as part of a promotion.] I’m very happy with my Samsung HAF-QIN refrigerator water filter. It fits my Samsung refrigerator perfectly and was very easy to install. The water now tastes fresh, clean, and pleasantly cold, with no unusual taste or odor. I also noticed that the ice tastes fresher and cleaner. I like knowing that the genuine Samsung filter is NSF certified and designed specifically for my refrigerator. The filter has made a noticeable difference in the quality and taste of our drinking water. Overall, I’m very satisfied with the filter and would definitely purchase it again.
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Recomendé este producto.
Susshu
5 (9,999)

2026-09-24

Collierville

5 (9,999)
[This review was collected as part of a promotion.] I recently replaced my refrigerator filter with the Samsung HAF-QIN water filter, and the whole process was very easy. Installation only took a few minutes, and it fit perfectly without any trouble. After replacing the filter, I noticed the water tasted fresh and clean with no unusual taste or odor. We use the refrigerator water every day, so having good-quality filtered water is important for our family. I also like that this is a genuine Samsung filter made specifically for my refrigerator, which gives me more confidence in the fit and performance. The water flow has been good, and everything has worked smoothly since installing it. Overall, I’m very happy with the filter and would use it again when it’s time for the next replacement.
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Recomendé este producto.
Bez90
5 (9,999)

2026-09-24

Madison

5 (9,999)
[This review was collected as part of a promotion.] Our refrigerator's ice had started coming out cloudy and the water had a faint off taste, so I replaced the filter with this one and the difference showed up within the first pitcher the water tastes noticeably cleaner and the ice has gone back to clear rather than the cloudy cubes we'd been getting used to. Installation was straightforward since this is the square design our fridge requires I confirmed our old filter's shape before ordering and it twisted into place exactly like the original with no forcing or misalignment. The authentication tag was a nice reassurance step, I peeled it off and held it against the included magnet and the green stripes appeared as described confirming it was the real thing rather than a knockoff, which matters given how particular refrigerator filter housings can be about fit. Flow rate has stayed strong and consistent since installing it, no weak trickle from the dispenser and no dripping or leaking around the filter housing, which was my main worry going in given how a poor fitting filter can cause exactly that kind of mess. Since replacement is recommended roughly every six months, I've set a reminder so we don't forget and end up drinking through a spent filter without realizing it. The whole swap took only a couple of minutes once the old one was out. Overall this has restored our water and ice quality noticeably and installation was genuinely hassle free, and I would recommend it to anyone with the same square filter style refrigerator who has noticed their water or ice quality slipping.
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Recomendé este producto.
BSeema
4 (9,999)

2026-09-28

Richmond

4 (9,999)
[This review was collected as part of a promotion.] I highly recommend this Samsung HAF-QIN Water Filter for many reasons if your Samsung fridge uses it. This filter lasts long on average in comparison to other peer brands. My filter lasted around a year while other makes filters are to be changed every 6 months or less. The carbon in the filter cleans all the bad stuff that come along with the water and you can have peace of mind for great quality of water. Replacing the filter in the fridge is also easy as the instructions arew well printed on the filter. I was given this filter at a discount to share my honest feedback . I would only say Go for it as it is more cost effective and high quality filter.
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Recomendé este producto.
JimSD
4 (9,999)

2022-01-18

4 (9,999)
i have the 4-door flexzone fridge, rf24r7201sr, manf oct '20, came with haf-qin-exp filter (says replacement filter is da97-17376b, for use in system da97-08006c). replacement filter matched but said for use in system da97-08006c-a. oddly, the orange store sells this same filter but has haf-qins-exp on the package (but filter itself says haf-qin-exp). samsung support couldn't explain the differences so -1 star. i turned off the main water supply and let out some water from the fridge to relieve the pressure, removed the old filter, following suggestions here: https://www.samsung.com/us/support/troubleshooting/tsg01109722/ installed new filter turning a few times before it seated but seemed to fit ok. ran about 5 gals through after, everything seems good, no leaks or issues.
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Publicado originalmente en Samsung US
parusianknight
5 (9,999)

2026-09-23

O Fallon

5 (9,999)
[This review was collected as part of a promotion.] This is the Samsung water filter for my refrigerator. It is super easy to install. The refrigerator even notifies when it is time to replace the filter. Removing the old filter is as simple as opening the cover, gripping the handle on bottom of filter and turning counter-clockwise and then simply pulling it out. Install is just the opposite. Insert the new filter straight in and ensure it is seated. You can tell it is seated by when the filter is all the way in. The rotate the filter 1/2 turn clockwise and it will stop rotating. Close the cover door. You are done. Take a bow. Then you just need to run a few pitchers of water through the dispenser to clear air out and any charcoal dust. Don't be alarmed by the water being cloudy the first couple pitchers. That is just air bubbles and some charcoal dust. Water and ice from the refrigerator is always sparkling and refreshing. I used an after market filter before and it leaked because it didn't seat correctly. So, always use Samsung filters.
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Recomendé este producto.
Larissa
1 (9,999)

2026-02-23

Florida

1 (9,999)
I compared tap water and filtered water using a TDS meter. Tap water measured 122 ppm and filtered water 130 ppm. Based on these results, I couldn’t see any improvement with the filter, since the mineral levels were basically the same.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-02-24

SEA Care

Larissa, thank you for your review of our water filter. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. ^Camille

Rella
3 (9,999)

2020-06-29

Queens, NY

3 (9,999)
samusung really need to work on there filters, not only that it not a fit. when it get clog up with all the minerals it runs slower. need to be replace before its time. the water doesnt taste...huh ok. dont have any water leaks.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2020-09-08

Samsung Cares

Hello! Here's a troubleshooting link that'll help resolve your concerns https://bit.ly/2F3qmzU ^Ty

Oz4u2c
5 (9,999)

2026-03-11

Alabama

5 (9,999)
[This review was collected as part of a promotion.] I have used other filters and you can taste the difference, the Samsung filter makes pure, clear, and clean ice. The water definately tastes fresher than other filters as well.
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Recomendé este producto.
Publicado originalmente en Samsung US
KDoubleu
1 (9,999)

2023-05-12

Memphis, TN

1 (9,999)
I didn’t read the reviews before removing my original filter to make sure I ordered the correct replacement. When I tried to reinsert like instructions for inserting a new one until my new cartridge came, it hissed and leaked all in my drawers. I am terrified to leave it without my frig flooding! I just left it out and hope I can make ice since I had to reset my ice maker! I have no confidence that a new filter will work bc I should be able to stick my original one in as a placeholder. I have been referring everyone to your product but can’t in good conscience anymore bc if this major defect! Help! What are my options!? Very disappointed.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-05-17

Samsung Customer Care

Hi There, Let's check all possible solutions to replace your water filter easily. Your water filter can be changed quickly and should only take a few minutes. Please follow these steps. 1. First, turn off the water supply and then locate the filter. Please consult your user manual if you need help finding where it is. 2. Open the water filter cover and rotate the old filter counterclockwise to unlock it. 3. Then, pull it straight out to remove it from the filter housing. 4. To insert the new filter, first, remove the protection cap from the top of the filter. Then, push it straight into the filter housing and turn it clockwise. 5. Make sure the lock symbol matches up with the indicator line. Please click the link for reference. See HAF-CIN and HAF-QIN filter types to read the information and watch the full video for tips.: https://www.samsung.com/us/support/answer/ANS00060149/ Should you need support in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145785876, to help our team pull up your information when you message us. Have a great day. -John

MONIR
5 (9,999)

2025-12-19

NEW YORK

5 (9,999)
[This review was collected as part of a promotion.] I’m using this product. It’s easy & simple to use. Water taste also good .
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Recomendé este producto.
Publicado originalmente en Samsung US
NaNa
1 (9,999)

2023-08-10

California

1 (9,999)
Purchased new filters from this site and now fridge won’t dispense water.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-08-17

Customer care

Hi there, We would love to assist you with your appliance. Kindly provide us with more details about the refrigerator. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146165144) to help our team pull up your information. Have a great day, -Ernest-

Groll
1 (9,999)

2024-06-26

Georgia

1 (9,999)
I purchased a genuine replacement filter using the Samsung Subscription Service. The filter replacement seemed easy enough...unscrew the old filter and screw in the new filter. I did this in the evening and at the time everything seemed ok. I woke up the next morning and my kitchen AND Basement was flooded. Several thousands of dollars in damage. When I removed the new filter I installed I could tell the water was dripping from the plunger/nozzle on the filter housing. Not enough to give any warning at the time of the replacement of the filter. As evident with the numerous bad reviews there seems to be a design flaw or just plain bad engineering with the filtration system. I would highly recommend staying away from Samsung Refrigerators.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-06-27

Samsung Care

Hello, We understand the disappointment of dealing with the leaks. Let us help. Below is a troubleshooting link to help when the water filter leaks. Leaks from the refrigerator's water filter: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147275743) to help our team pull up your information when you message us. Thank you. -Angelica

Frank S
5 (9,999)

2020-11-23

Hackettstown , NJ

5 (9,999)
i seem to disagree with the other reviewers. i followed the instructions, but the filer was very difficult to remove, so the first time i called samsung's help line to see if it was ok to remove with a pliers. they said "yes". i removed and reinstalled with no problem. we drink a lot of water, so i knew the filer wasn't going to last 6 months; it lasted about 3-3 1/2. our house has a whole house filter on it anyway, but this filter seems to make the water taste cleaner. even the cats prefer water from the refrigerator than the tap! i usually order two filters at a time, in case they are on back order. this will be my third filter. i have no complaints!
Recomendé este producto.
Publicado originalmente en Samsung US
ajwolfe05
5 (9,999)

2026-09-24

Lake St. Louis

5 (9,999)
[This review was collected as part of a promotion.] I have a very happy with the Samsung water filter so far. My entire family drinks the water from the refrigerator every day because it tastes so much better than tapwater. My wife, especially like it because there are chemicals in the water. In regards to the installation, it is so much easier than any refrigerator I’ve had before. Installation of the filter took maybe five seconds. The best part is, you don’t have to move anything out of the way to replace the filter and there is no mess to clean up. I am very happy with this filter!
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Recomendé este producto.
Kriserikka71
5 (9,999)

2026-09-23

Krum

5 (9,999)
[This review was collected as part of a promotion.] The Samsung HAF-QIN has come in clutch for our family. We have been using Samsung’s water filter for a couple of years now and we have no complaints overall. My family uses reusable water flasks on the daily, so we invested in a Samsung Fridge for the family. I did some research before making the plunge, and one of the things that stood out was the affordability of the water filter annually. Having comfort in knowing our water is filtered from harsh additives, and a cost that doesn't break the bank makes this water filter a must have.
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Recomendé este producto.
Rdevries
5 (9,999)

2026-09-24

Orland Park

5 (9,999)
[This review was collected as part of a promotion.] This water filter has easy to understand instructions and was easy to install. It takes less than a minute (not including flushing it out). It lasts much longer than my previous refrigerator water filters with a 6 month life on average. I appreciate having to change the filter less and having less waste. I love that its ultra-high-grade carbon block reduces 99% of over 40 potentially harmful contaminants producing nice, clean, filtered water for myself and my family. Plus, and most importantly, the water tastes great!
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Recomendé este producto.
BruPaq
2 (9,999)

2024-12-16

2 (9,999)
I've replaced other brands without trouble. This one leaked after putting the filter back in (inspected it for a proper part number, which isn't readily available even with "smart" things. Filter end is square, hole is round (not a fantastic idea). Filter doesn't go in smoothly, took several tries. Drip tray should clearly indicate whether it's required or not (and a label... even a picture .. would be good. We have an oven also and there are some strange design choices on that, will save for another time.
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Publicado originalmente en Samsung Canada
TacomaNerd
5 (9,999)

2024-02-15

Tacoma, WA

5 (9,999)
I held off on buying these for a year or two because of the reviews. Haha. May have been a first timers luck, but I had no issue installing it in my 4 door, 28cu, smart hub fridge. No leaks or anything unusual rather than water sputtering out of water dispenser for a few seconds as it adjusted to the new filter. I didn't turn off my water (tough to get to without scratching my tile floors), but just gently turned the water filter into place until it caught and went in. Had to do an extra rotation at first since it didn't seem aligned, but eventually went in, no problem. Best of luck! Hopefully my luck continues... haha
Publicado originalmente en Samsung US
TexasTD
1 (9,999)

2021-03-02

Pflugerville, Texas

1 (9,999)
i purchased the exact genuine samsung water filter, haf-qin/exp, for my 3-month old refrigerator. new filter does not fit. with calipers, i measured the dimensions of the plastic catch (showing mechanical conflict) and catch is thicker on the new filter (batch code a8441) than the original filter (batch code b0431). very disappointing quality issue for an expensive new refrigerator. from other comments, i see this is a known issue to samsung. the link i see on some comments, which is supposed to help you install new filter does not work either. why hasn't this issue been resolved by recalling defective filters?
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-03-02

Samsung Care

I really understand your concern. We want to do all that we can to help you with your water filter. We can look into other options of assistance; please try contacting our Social Media team to resolve this for you. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number:
 1143026964

sunmoss
5 (9,999)

2026-09-24

Lebanon

5 (9,999)
[This review was collected as part of a promotion.] This is a must have for your Samsung refrigerator for best tasting water. This water filter does great removing impurities from my drinking water and my ice cubes. The filter comes with a QR code to go to the app to scan to ensure that this filter is genuine. The app tells you if the serial number of the filter has ever been scanned to prove authenticity. The filter is easy to install, just twist and remove the old filter then remove the cap, push and twist the new filter. Make sure you hear the swoosh when you turn the filter and then it is ready to go. The directions say then dispense 3 gallons of water to remove carbon dust. Water tastes great and crisp! The ice cubes that comes from the filtered water also tastes clean and makes my drink refreshing! Having great tasting filtered water is a must!
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Recomendé este producto.
samsungcust
1 (9,999)

2023-02-03

Indiana

1 (9,999)
I bought samsung bespoke fridge, and then I got this filter for modelDA97-08006C-A. I have the DA97-17376B replacement filter. I am pregnant and I thought this filtered lead. I can't find the performance data sheet anywhere for this. I relied on this filter to filter lead because it had the NSF label. I bought a genuine one. Where is your performance safety data sheet for this? If you can't provide that to me, then basically I was duped by shady marketing. If you need a filter to filter lead, I advise anyone to do their research as it seems this product is duping people into thinking it filters lead.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-02-08

Samsung Care

Greetings! Congratulation on your journey with an infant on the way. Samsung's water filters are Carbon Filters rated for the NSF/ANSI 42, NSF/ANSI 53, and NSF/ANSI 401 standards. NSF/ANSI 53: Asbestos, Atrazine, Benzene, 2, 4-D, Carbofuran, Chlorbenzene, Cyst (99.99%), Endrin, Ethylbenzene, Lead, Lindane, Mercury, O-Dichlorobenzene, P-Dichlorobenzene, Tetrachloroethylene, Toxaphene, Turbidity I have shared the Samsung link below for your reference to the water filter standards we have. It's the 7th drop-down (Water filter standards). Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ For more information about these standards, visit National Sanitation Foundation. https://www.nsf.org/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145432118 to help our team pull up your information. Leo

Fred
4 (9,999)

2024-03-02

Houston Texas

4 (9,999)
The filter is very hard to unscrew from the refrigerator. There is no way to unscrew it with your hand. The small handle slipped out of my hand. I had to get a 12 inch pair of pliers to grip it tight enough to remove and just as bad to reinstall. The water was off and the pressure released. I believe the refrigerator has a defective receptacle for the filter. I even coated the o-rings with rubber lube.
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Recomendé este producto.
Publicado originalmente en Samsung US
Jt4life
5 (9,999)

2026-03-10

Pittsburgh, Pa

5 (9,999)
[This review was collected as part of a promotion.] This Samsung refrigerator water filter has been excellent. Installation took less than a minute and it fit perfectly with no leaks or issues. The water tastes very clean and fresh, and the ice quality improved as well—no odd taste or odor. It’s reliable and lasts about six months like advertised. Definitely worth using the genuine filter for the quality and peace of mind. Highly recommend.
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Publicado originalmente en Samsung US
MNshopper
1 (9,999)

2024-01-23

Minnesota

1 (9,999)
The Watts version of the filter was clearly designed by someone with no spacial physics knowledge. The 'finger friendly' curved grip gives you no leverage to turn it once it's halfway to the vertical position unless your wrist is double jointed. I can't even give the rest of the product any time for this review..when I had to use additional tools to twist the mechanism all the way.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-01-23

SEA Care

Hi there, Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

BryanX
5 (9,999)

2026-09-29

Oxford

5 (9,999)
[This review was collected as part of a promotion.] As a long-term user, I highly recommend the Samsung HAF-QIN refrigerator water filter. I am currently entering my fifth year of using this specific model, replacing the cartridge at least twice a year (depending on usage), and the quality has always been consistent. The installation process is incredibly straightforward and user-friendly. One of the standout design features is that, unlike other fridges that use other filters I have had in the past, these filters do not drip or leak during replacement, making routine maintenance completely hassle-free. Most importantly, the filtration performance is outstanding. It effectively removes impurities, resulting in crystal-clear water and a noticeably clean, crisp taste every time. Purchasing them in multi-packs offers excellent long-term value, and buying an authentic OEM product from a reputable brand gives me total peace of mind regarding my household's water quality.
Recomendé este producto.
Dawn
5 (9,999)

2026-08-04

5 (9,999)
[This review was collected as part of a promotion.] This filter does exactly what it is supposed to do. The water tastes incredibly clean and has no weird aftertaste or odor. It was a completely hassle-free, toolless replacement that fit our Samsung fridge perfectly with zero leaks. Plus It maintains great water pressure and lasts. Buying the genuine Samsung brand is definitely worth it for the quality.
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Recomendé este producto.
Publicado originalmente en Samsung US
Ejtsecond6
5 (9,999)

2026-09-24

Krum

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using the Samsung HAF-QIN water filter since 2019 when we purchased our first Samsung fridge. My family of four all are heavy water drinkers and we rely on our fridge to provide our filtered water daily. I find no oddities with the after taste of our water. Since I don’t like drinking out of plastic bottles, having the Samsung HAF-QIN gives my family and I peace of mind. The packaging is environmentally sufficient, and I haven’t had any issues with the fit and install of the water filter. Having the comfort of the water filter lasting 6 months also makes the investment worth it in my book. Also, the Samsung HAF-QIN comes with a QR code that allows you to scan to ensure the filter’s authenticity. All you need to do is download the Samsung Water Filter app and scan the tag on the water filter. This is an added comfort in knowing that I’m using genuine Samsung water filters. I have no complaints and plan on purchasing the HAF-QIN water filters in the future.
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Recomendé este producto.
Wassertrinker
3 (9,999)

2024-12-12

3 (9,999)
Super, hab meinen Kühlschrank geflutet. Der untere Teil ist jetzt sehr sauber. Aber ernsthaft, da hätte es doch sicher eine bessere Lösung geben können wie der Filter eingesetzt wird. Keine Möglichkeit direkt zu sehen wie gut er sitzt und da es mein erster Tausch war dachte ich die verdächtigen Geräusche sind normal. Das Einsetzen selbst war nur mit viel Glück möglich und sehr fummelig da er nicht direkt rein passte. Wollte auch nichts kaputt machen indem ich zu sehr drücke. Eine halbe Stunde später lief ein Wasserfall aus dem Kühlschrank als wir die Tür geöffnet haben. Beim zweiten Versuch hat dann alles geklappt. Wasser schmeckt gut, seinen Sinn erfüllt der Filter wenn er einmal richtig sitzt.
Publicado originalmente en Samsung Germany
Respuesta de Samsung:
2024-12-12

Samsung Service Team

Samsung Electronics GmbH Hallo, vielen Dank für dein Feedback. Wir bedauern diesen Vorfall. Sollte es noch Klärungsbedarf geben, wende dich gern an unsere Kolleg*innen vom telefonischen Support. Alle nötigen Informationen findest du auf der Samsung-Website unter folgendem Link: https://www.samsung.com/de/support/contact/. Mit freundlichen Grüßen aus Eschborn Dein Samsung Service Team

Julien
1 (9,999)

2023-11-04

Prescott AZ

1 (9,999)
I went to change the water filter in my Samsung refrigerator and no matter what I did it would not totally go in. I put the old filter back in and it works fine. Both filters have the same numbers on them, HAF-QIN/EXP, I bought a three pack, I tried another one and will not work either. So frustrating.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-11-07

SEA Care

Thank you for sharing your experience with the water filter not fitting correctly, Julien. Let me guide you in installing the water filter. Please see the guide, follow the hyperlinks, and watch the video in the links below for more details. Replacement filter doesn't fit in your refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109722/ Replace the water filter in your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00060149/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146497303) to help our team gather your information. Have a great day. ^Charles

Kshsu
5 (9,999)

2026-03-25

Georgia

5 (9,999)
[This review was collected as part of a promotion.] While it might be slightly more expensive than generic alternatives, the quality and peace of mind knowing it's a genuine Samsung product are well worth the price. The filter lasts for a full 6 months as advertised and the flow rate is consistently strong.
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Recomendé este producto.
Publicado originalmente en Samsung US
Ninnah
2 (9,999)

2025-10-15

London

2 (9,999)
It's annoying that customers are resulting into buying fake filters because of Samsungs lack of stock. Do not sell products that need replacement products if you can't keep up with supply. I should have looked into this before buying Samsung fridge.
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Publicado originalmente en Samsung UK
BeckyinPS
4 (9,999)

2025-03-09

Palm Springs, CA

4 (9,999)
I assume it does its job. However this was the most difficult package to open. Scratched up my hands trying to get it out of the plastic. Are you vying for some sort of award for the hardest package to open? If so, you win!
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Recomendé este producto.
Publicado originalmente en Samsung US
dberko
4 (9,999)

2021-04-10

4 (9,999)
i put the filter in and that fit fine. i went to reset the filter light - hold reset button 3 sec. nothing, it will not reset. text support said: ?unplug it (or turn off power at the circuit breaker), wait some time for the electrical charge to clear out of it (usually 1 to 5 minutes at most), and then power it up again." that does not seem right. i have to pull the refrigerator out and unplug.? really after chatting the rep said to hit the lock button for 3 seconds. ok i tried hitting the lock button and then hitting reset. guess what that worked. remember to hit lock again. the owner manual should have stated this and not waste my time researching the issue and going through the chat. at least that worked.
Recomendé este producto.
Publicado originalmente en Samsung US
Badfridge
1 (9,999)

2024-02-05

Vancouver, WA

1 (9,999)
Referenced my refrigerator RF23M8070SG and bought the Samsung brand HAF-QIN FILTER AS DIRECTED. Water filter doesn’t fit in properly and will not seat as it should. Waste of money.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-02-07

SEA CARE

Hi there, I understand where you're coming from. Let's help you with this. I have shared the link below for instructions on how to place the water filter on the refrigerator properly. Also, kindly watch the YouTube video for further reference. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you require further assistance, please feel free to get back to us as soon as possible via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146826012, to help our team pull up your information. Have a great day! ^Chrystel

N3RD01
5 (9,999)

2025-12-24

New York, NY

5 (9,999)
[This review was collected as part of a promotion.] Great filter that works for my fridge, water and ice cubes are always clean, no issues, easy to install never had a problem and works for a year easily before replacing.
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Recomendé este producto.
Publicado originalmente en Samsung US
Robino
1 (9,999)

2025-10-06

Gulfport, Florida

1 (9,999)
I have a reverse osmosis water system attached to my sink. This filter had to be removed in order for my water and ice to work in the fridge. Not enough pressure.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-10-07

SEA Care

Hello Robino, We appreciate you sharing your experience with us, and we understand how important it is to have your refrigerator’s water and ice functions working properly with your existing reverse osmosis system. We’d like to take a closer look and assist you further. To help us provide the right guidance, please contact us and include your refrigerator model number so we can verify compatibility and possible solutions. You may reach us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1150954126) to help our team pull up your information. Thank you. ^Camille

Samson
1 (9,999)

2026-01-30

Utah

1 (9,999)
Can Samsung really not come up with better packaging?? My teenage boy got a cut a few weeks ago trying to open it. I am surprised nobody has sued yet.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-01-30

Samsung Care

Hi Samson, We understand your frustration with your son getting a cut while opening the water filter. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151968863) to help our team pull up your information when you message us. Thank you. -Ricardo

Jaysha
5 (9,999)

2025-12-19

Foley, AL

5 (9,999)
[This review was collected as part of a promotion.] Good system. Water tastes great. Strong overall performance and broad compatibility. Excellent at removing chlorine, taste, odor, and NSF-certified.
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Recomendé este producto.
Publicado originalmente en Samsung US
Dhorton
5 (9,999)

2025-12-19

Springport, MI

5 (9,999)
[This review was collected as part of a promotion.] We have really hard water where I live and the filter is awesome! We don’t taste any of the hardness from our fridge and it lasts a year at a time!
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Recomendé este producto.
Publicado originalmente en Samsung US
j33won
2 (9,999)

2026-07-26

Los angeles

2 (9,999)
The filter is fine, I am sure. But the packaging is absolutely horrendous. Can you at least provide instructions to open the packaging?
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-08-05

Samsung

We hear you, J33won, and would like to share a couple of resources as our water filter packaging has recently been refreshed to support sustainability efforts. For more information about Samsung Genuine Water Filters, please see: https://www.samsung.com/us/home-appliance-accessories/haf-qin-refrigerator-water-filter-sku-haf-qin-exp/ The article below also includes a video demonstration showing how to access the water filter area, open the filter cover, and replace the filter: https://www.samsung.com/us/support/answer/ANS10005090/ Samsung truly values your business. Khristine Samsung Care

Justbelookin
1 (9,999)

2021-01-26

1 (9,999)
we have had our fridge for about 8 months. bought this replacement filter in dec. now in january we notice that the water coming out of the filter is leaving a white residue behind. our tap water is not doing this. only from this filter. spent 40 minutes trying to get support and just kept getting passed around to extensions. guess i have to pay for a new genuine filter and hope i get a good one. can't get support on this one from the company. its past 15 days for a return so stuck. i'll be sure to test the new one and return at any sign of residue. buyer beware.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-01-27

Samsung Care

Is this only happening with the new water filter? We would need to gather more information regarding your concern. Can you reach out to us? We can assist you there. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142892294

Jinro
3 (9,999)

2022-12-30

3 (9,999)
please use other packaging… this packaging is so hard to open, and it cuts my hand everytime. i liked paper box packaging.
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Recomendé este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-01-04

Samsung Care

Hello Jinro. Thank you for sharing your thoughts and opinions about the water filter packaging to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145311042) to help our team pull up your information. Have a great day. ^Charles

Summerc
5 (9,999)

2025-12-19

Missouri

5 (9,999)
[This review was collected as part of a promotion.] Great filter. We haven't had any issues with it and it fit perfectly into the filter spot. Our water tastes great!
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Recomendé este producto.
Publicado originalmente en Samsung US
Anonymous
1 (9,999)

2025-11-03

California

1 (9,999)
The packing is absolutely awful and can cut you. Fit is ok . Need to filter a gallon before it’s any good
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-11-05

SEA Care

Hi there, Sharing your honest review of your water filter experience is essential. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Kimberly

Dimor
4 (9,999)

2023-06-15

Haines City, Fl

4 (9,999)
I saw the video how to change the filter before uninstalled and it was easy to install it.
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Recomendé este producto.
Publicado originalmente en Samsung US
Thunder
1 (9,999)

2023-11-08

St. Pete Beach, Florida 33706

1 (9,999)
Authentication tag did not work. No instructions on what to do. Nor if is safe to use?
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-11-10

SEA Care

Thunder, we want you to ensure your water filter is safe. Let us help you with this. Authenticating your water filter is easy; here is a guide to help you. 1) Detach the Authentication Tag from the filter. 2) Place the Tag over the back of the provided magnet. For more details, please check this link on the official product page of the water filter. Please choose benefits under " Genuine Samsung Filters." HAF-QIN https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146507405) to help our team pull up your information. Have a great day. ^Camille

Alupot
5 (9,999)

2025-12-19

Edmonds, WA

5 (9,999)
[This review was collected as part of a promotion.] Easy to install and works great ! Water has noticeable difference with the new filter.
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Recomendé este producto.
Publicado originalmente en Samsung US
Kherzing
5 (9,999)

2026-03-10

San Antonio, Texas

5 (9,999)
[This review was collected as part of a promotion.] Excellent filters! Makes my water taste great. Last a long time as well
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Recomendé este producto.
Publicado originalmente en Samsung US
G8tr
5 (9,999)

2025-12-19

Longwood, FL

5 (9,999)
[This review was collected as part of a promotion.] Perfect filter replacement, long life. I would purchase again.
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Publicado originalmente en Samsung US
Kellyta
5 (9,999)

2026-01-14

New Jersey

5 (9,999)
[This review was collected as part of a promotion.] Working apropiate, really good . I Will buy another one soon.
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Recomendé este producto.
Publicado originalmente en Samsung US
metopolis
1 (9,999)

2023-08-02

Birginia

1 (9,999)
Poor filtration , residue leftover after water evaporates.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-08-08

Customer care

Hi there, Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. -Ernest-

Arthur
5 (9,999)

2026-01-12

Frisco, Texas

5 (9,999)
[This review was collected as part of a promotion.] Free water filters and service to get Samdung promotion.
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Recomendé este producto.
Publicado originalmente en Samsung US
MiliCee
4 (9,999)

2025-02-01

4 (9,999)
We got our fridge going on five years now. Loved it, still love it though the doors are not closing as smoothly and need a little help getting shut, handles are starting to creak or fittings are a little loose, the deodorizer is a little less optimal. My main disappointment is in the sustainability of everyday use, namely the water filter. How does Samsung build an awesome overall product without considering the long term environmental effects of their disposal accessories ? I don't get why the water filter does not come with some type of recycling guidance, even if just for the hard outside plastic. I totally understand that the water filter is very particular in nature, but can't a solution be sought other than landfill ?
Recomendé este producto.
Publicado originalmente en Samsung Canada
Bespley
5 (9,999)

2026-01-01

5 (9,999)
[This review was collected as part of a promotion.] The Samsung water filter cartridge for my Samsung Ai Bespoke 4 door french door refrigerator it top notch. It filters out all the bad stuff you don't want in your water with ease. It is compatible with many of the Samsung refrigerators so it makes replacement so easy. It is super easy to replace the old filter and does not require using any special tools or expertise. Made of high quality materials so you know it will be reliable. I love that it has a capacity of months so no need to replace that often. I would highly recommend this Samsung water filter.
Recomendé este producto.
Publicado originalmente en Samsung US
Agus
5 (9,999)

2026-05-20

5 (9,999)
[This review was collected as part of a promotion.] This filter was exactly what I needed for my refrigerator. It fit perfectly and was very easy to install. Water tastes clean and fresh. I know there is a ton of copies out there, but I always feel it is a safe bet going with the original from the manufacturer. No complaints so far, and none to be expected. PRO TIP: Make sure that you turn off your water line so that you have a clean installation and avoid any mess. Leaving water behind in the filter area will cause mold to grow and you will be very unhappy the next time you have to replace your filter.
Recomendé este producto.
Publicado originalmente en Samsung US
Sarah
1 (9,999)

2021-08-19

1 (9,999)
i love my refrigerator. great design and function. the old design of water filter worked very well. i purchased a new one and installed it. it had a different fit and was hard to get in. the carafe would fill an inch at a time and the dispenser would stop and not work. i went to the trouble shooting samsung site and figured out it was the filter. i removed the filter and everything is working. i check the filter area for leakage but have not found anything. is the old filter coming back? i give 5 stars to my fridge and 0 stars for the new filter.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-04-01

Samsung Care

Hello Sarah, Thank you for reaching out and sharing your feedback about your Samsung refrigerator. We are glad to hear that you love the product's design, function, and how the old water filter worked in your refrigerator. I understand you had a hard time replacing the water filter with the new model. We appreciate your patience in dealing with the situation. We are here to help. We recommend using Samsung Genuine Filters that are designed to work with your Samsung refrigerator. Using third-party water filters may cause a leak and damage the refrigerator. I am providing this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator. You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01109722/ if the replacement filter doesn't fit in your refrigerator. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144358276. -Noraina

Dawn
2 (9,999)

2022-04-11

WA

2 (9,999)
my fridge model, rs22t5201sr/aa, needs a "for use in system da97-08006c-a" (that "a" at the end is very important!). when changing the filter last night i noticed that the box stated the correct "for use in system" product #, but the actual filter did not have the a at the end of the #. it appears that it makes a 100% difference as to whether or not you'll have a huge puddle of water on your floor after a filter replacement. more like a warehouse packaging issue- since the product in the box was not what was listed on the factory packaging.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-04-13

Customer Care

Hi Dawn, Thank you for reaching out. I realize your experience has been less than ideal, and I understand. We value all our customers' feedback and can sympathize with your issue with your HAF-QIN Refrigerator Water Filter. At this time, we can only recommend contacting a service center to see what is the best way to resolve this issue. For the immediate resolution of your concern, you may reach us via the following details. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you for choosing Samsung. Reference number:1144400519 ^Ross

LindaL
1 (9,999)

2022-12-12

Philadelphia

1 (9,999)
I bought the genuine replacement filter for my Samsung Bespoke 4 door flex fridge when the bought the appliance 6 months ago. As soon as the fridge told me to replace the filter, I did so. What a mess! It leaked everywhere. Then I looked here and saw that this is an ongoing issue. Has Samsung fixed this since I bought the filter? Not only did I purchase the Bespoke fridge, I also purchased the matching range and microwave at the same time. Is this really how you treat customers? What is the fix for these defective filters?
Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-12-14

SEA Care

Thanks for sharing your review, LindaL. Let's go ahead and check why the water filter is leaking. Many times when you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. The most common place to see the water is at the bottom of the compartment, below the vegetable or crisper drawers. Please visit these links for details. Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001852/ How to prevent and stop water leaks from your refrigerator| Samsung USA https://www.youtube.com/watch?v=uU6XADBosVo The water filter light on your fridge operates on a timer and will turn on after six months. It will turn red after six months for models where the indicator is always lit. Please check these links for details. Replace the water filter in your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00060149/ Unlock your refrigerator control panel https://www.samsung.com/us/support/answer/ANS00035741/ Replacement filter doesn't fit in your refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109722/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. ^Camille

Drumstig
1 (9,999)

2021-06-08

Concord, CA

1 (9,999)
i have installed two genuine samsung replacement water filters in the last two weeks and have experienced water leakage both times. fortunately, i discovered the first water leak of several gallons before it could do damage. once the filter is inserted and locked into place, i hear a continuous hissing sound and then water sprays down inside of the refrigerator through the middle drawer and into the freezer and down to the pan on the bottom of the unit. when i reinstall the old filter, the hissing and water leakage does not occur. up until now, i have never experienced this problem and i have owned and maintained this refrigerator, model number rf23m8070sr/aa for over two years. i am extremely disappointed in a possible water damage problem with no apparent solution.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-06-15

HARR

We’re so sorry to hear about this, . We would be more than happy to speak with you directly to determine how we can best assist you with this. Please reference ticket number 1143418477, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

Mary
5 (9,999)

2026-05-20

5 (9,999)
[This review was collected as part of a promotion.] I am very satisfied with the HAF-QIN Refrigerator Water Filter. The installation process was quick and easy, and it fit my refrigerator perfectly without any issues. Since replacing the filter, the water tastes fresh, clean, and much better than before. What I appreciate most is the reliable performance and the noticeable improvement in both water and ice quality. It gives me confidence that my family is drinking cleaner water every day. The filter also lasts a long time and provides great value for the price.
Publicado originalmente en Samsung US
potratzable
5 (9,999)

2024-01-26

5 (9,999)
There were several complaints about leaks, but to me, this filter change was really easy compared to other appliances. I just followed the directions - which is not super convenient but worked. Shut off the water Drain the water line through the dispenser Rotate the filter counter-clockwise, 180 degrees Remove filter Insert new filter Push in while rotating 180 degrees clock-wise Slowly open the valve and refill the line Run some water through the dispenser and throw out. All done.
Publicado originalmente en Samsung US
Anonymous
1 (9,999)

2023-04-08

The Hospital

1 (9,999)
This review is strictly for the packaging you put this filter in. I am typing this with fully bandaged hands as you made the plastic impossible to come apart and now I have lost several layers of skin on my hands. I now require assistance doing simple household tasks like using a fork or using the restroom. I hope whoever decided this packaging was right for this filter has a horrible summer and stubs their toe every time they walk to the restroom in the middle of the night.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-04-10

SEA Care

Good day, We appreciate the opportunity to help; We would love to discuss your water filter to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Have a great day. -John

Rkellar
1 (9,999)

2023-06-08

Dexter New York

1 (9,999)
Just bought a Samsung refrigerator . Ran over a gallon of water through the system. I tested the water from the fridge and got 154 PPM. I tested the water from the tap and it was 171 PPM. Apparently it doesn’t filter out a lot of chemicals. I had a Zero Water that I discarded because the fridge had a filter. That was a mistake. There is no listing of the filter’s efficacy. I wonder why! Will have to install a filtration system prior to connecting to the fridge.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-06-08

SEA Care

Hi Rkellar, Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. -Ernest-

Peanutlil
1 (9,999)

2022-03-09

1 (9,999)
I have pulled my filter apart and it wasnt blocked....its timer set not performance based. Plus what the heck samsung, charging a small fortune for the fridge and then a whopping $ price for upkeep on the filters... I think its scandalous and had i known what i knew now. I would have gone miele or liehberr. Lesson learnt, this is my last samsung product.... TVs glitchy... gone to apple with the phone and all my house products are miele now... except this abomination.
Publicado originalmente en Samsung Australia

Calidad

1 (9,999)
Respuesta de Samsung:
2022-03-09

Social Media

Hello, thank you for reaching out and apologies the filter is causing you issues. Please reach out to our Social Media channel via Facebook PMs and a representative will look into this for you.

Unhappy
1 (9,999)

2026-02-27

Big Stone Gap, VA

1 (9,999)
This is my 2nd time replacing the filter on my fridge. Woke up the next morning to my kitchen flooring completely soaked. I've done everything I know to do to this filter and its still leaking. I've removed it and reinserted it multiple times. Trying to return the filter I just bought is impossible. My floors in my kitchen are already warping. I'm gonna end up having to re-floor around my refrigerator because if this. What a nightmare, stay away!!!
Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-03-02

Samsung

We appreciate the thorough details you shared about the water filter concern, including the multiple replacement attempts and the situation you noticed after reinstalling the filter. A helpful guide under “Leaks from the refrigerator’s water filter” walks through the steps to check the filter installation, filter type, and filter housing. Please visit https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-from-the-refrigerator-s-water-filter If water continues to appear after completing the steps in the link, we’re here to support you further. Please contact us using the options below and include your reference number 1152189894 so your details can be located quickly: • Facebook Messenger: https://m.me/samsungsupport • X (Twitter): https://x.com/messages/compose?recipient%20id=18768513 • Samsung Community: https://us.community.samsung.com/ • Samsung Customer Care: 1‑800‑726‑7864 Samsung really appreciates your business.

LiliA
5 (9,999)

2023-08-31

5 (9,999)
We feel great about this purchase. Buying the 4 pack has us covered for a couple years, and it saved a lot of money. We ordered the filters on Tuesday and they arrived on Wednesday! The package comes with a method to verify that the filters are genuine, which I appreciate. Changing the filter was relatively painless. Taking the old one out was a little difficult but the new one went in no problem and i haven't noticed and leaking or other issues.
Recomendé este producto.
Publicado originalmente en Samsung US
Mikey bam
1 (9,999)

2023-11-24

Surrey

1 (9,999)
Like another person in the reviews below, I bought this fridge around 2 years ago and it looks from this page that samsung have discontinued the filter and left with no replacement. Your ice or water dispenser will not work without a filter replacement every 6 months. My advice find a brand with more universal fittings for water filters because Samsung will corner you into buying a huge expensive fridge that will only last 2 years.
Publicado originalmente en Samsung UK
tiny grandma
3 (9,999)

2023-08-15

sequim, washington

3 (9,999)
we purchased a complete kitchen of bespoke products. they look great BUT i would like them to come with manuals you don't have to search for online AND i wish i were strong enough to change the water filter in my refrigerator! sheesh people, even my ex-marine, strong friend, could barely get it in his own refrigerator! it says you don't need to turn the water off to change the filter but the pressure behind is too great for me.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-08-17

Customer care

Hi there, Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. -Ernest-

Anonymous
1 (9,999)

2025-11-26

Port St Lucie, FL

1 (9,999)
This filter will not work with the Bespoke french door fridge. EVERY time I've replaced it, the filter housing breaks. I'm awaiting the cost and service appointment since it is now outside the one year warrant. I cannot believe Samsung is not standing behind this awful product. User beware. If you have a Bespoke french door fridge with beverage center, you're likely to break your fridge replacing with the EXACT same filter.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-11-28

SEA Care

Hi there, We understand how you feel about your overall experience with the water filter. We want to speak to you directly to know the refrigerator model and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151433588) when you message us so our team can retrieve your information. Thank you. -Camille

Nanners
2 (9,999)

2022-12-14

Colorado Springs, CO

2 (9,999)
I bought this fridge because it is a Samsung. There is a water pitcher in mine that is supposed to refill automatically, but it's hit and miss. Which is sooooo disappointing because that's one of the things that sold me on this particular refrigerator. I'm going to need to order a filter now and reading these reviews is not encouraging. PLEASE TELL ME SAMSUNG HAS DONE SOMETHING ABOUT THIS ISSUE THEY ARE VERY AWARE OF?
Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-12-19

Samsung Care

Hello there. We all know a working auto-fill pitcher is needed for you to get a glass of water. Let's go ahead and provide you with a guide on this. There's nothing more refreshing than a glass of nice cool water, and having a pitcher full of it and ready to go is quite handy. Please check these links for details. Autofill water pitcher doesn't fill https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Automatically fill your water pitcher in your Samsung fridge https://www.samsung.com/us/support/answer/ANS00062328/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145261340) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

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