What happens if my Premium Monthly payment fails?

Your Premium Monthly Service Plan is suspended from the date the scheduled payment fails.

Samsung or its payment provider will make the initial payment attempt on the due date and up to three retries approximately seven (7), thirteen (13) and fifteen (15) days after the original due date.

While suspended, Samsung Care+ Extended Warranty and Premium Maintenance benefits cannot be used. Any separate Samsung manufacturer’s warranty that remains valid continues according to its own terms.

If payment is successfully recovered during the retry period, Samsung Care+ coverage resumes.

If the final retry fails, the Monthly Subscription is cancelled.

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