What happens if Samsung replaces my Product with the same model?

If Samsung replaces your registered Product with the same model under an approved Samsung process, your Samsung Care+ Service Plan will transfer to the replacement Product.

The replacement Product continues under the remaining period of the existing Service Plan. The transfer does not restart or extend the original Service Plan period.

For Premium, Maintenance Services already used remain used, and any remaining eligible Maintenance entitlement transfers with the Service Plan.

For Premium Monthly, the existing Monthly Subscription continues under its original subscription term and payment schedule.

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